One of the more unexpected side effects of the pandemic has been that it has steamrollered organisational hierarchies. Many businesses have emerged from the Covid crisis much flatter – culturally, at least – because of
Calculating the return on investment (ROI) of a project would seem to be a straightforward thing to do – you take the income or profit from the project, whether actual or projected, and divide it
Looking down onto Market Square. Photo: Christian Preece
Like so many good things, the idea took shape in the queue for a kebab and cheesy chips at the Van of Life in Market Square. “It was
In a world where consumers have become accustomed to a best-in-class user experience, gorging themselves on the personalised recommendations and frictionless worlds of Amazon and Netflix, many companies are being forced to implement customer-driven digital transformation to